Privacy Policy

Information We Collect

We may collect information you voluntarily provide when you contact us, request a proposal, schedule a consultation, communicate with us or purchase photography or video-production services.

• Name, company or organization, job title, email address and telephone number
• Billing address and transaction information
• Event or project location, date, requested services, scope and estimated budget
• Information included in forms, messages and other communications
• Photographs, video, audio or project materials provided to or created by us

Payment information

Payments may be handled by third-party payment processors that collect information needed to complete the transaction. AC Media Partners does not generally store complete payment-card numbers on its own website servers. Payment processors handle information under their respective privacy and security practices.

Please do not submit confidential, sensitive, medical, financial or legally protected information through the Website unless it is necessary for your project and we have agreed to receive it.

How We Use Your Information

We may use personal information to:

• Respond to inquiries and prepare proposals, estimates, contracts and invoices
• Schedule, coordinate and provide photography, videography, headshot and production services
• Process payments and maintain business, transaction and accounting records
• Deliver galleries, photographs, videos and other project materials
• Provide customer service and project communications
• Improve our Website, services, marketing and client experience
• Protect our Website and business from fraud, misuse and security threats
• Comply with contractual, legal, tax, insurance and regulatory obligations
• Establish, exercise or defend legal claims

We may also use information for another purpose disclosed when it is collected or with your consent.

Photography, Video and Project Content

Our services may involve photographs, video recordings, audio recordings, names, professional information, event details and other project-related content.

The collection, ownership, licensing, publication and permitted use of this content may also be governed by a proposal, service agreement, model release, event notice or license. If a project agreement conflicts with this policy regarding specific project content, that agreement controls to the extent of the conflict.

We will not use private client work for promotional purposes when a contract, confidentiality agreement or written client instruction prohibits that use.

Automatically Collected Information, Cookies and Analytics

When you visit the Website, server logs, cookies, pixels and analytics technologies may automatically collect your IP address, browser and device type, operating system, referring source, approximate location, pages viewed, interactions, access times and time spent on the Website.

We may use this information to operate and secure the Website, understand visitor behavior, improve performance, measure marketing and produce aggregated statistics.

Types of cookies

• Essential cookies help operate and secure the Website.
• Preference cookies remember selected settings.
• Analytics cookies help us understand traffic and performance.
• Advertising cookies may measure campaigns or support relevant advertising when enabled.

We may use services such as Google Analytics, Google Ads, Meta technologies or similar platforms. These providers process information under their own privacy policies. You may control cookies using our consent tool, where available, and your browser or provider settings. Blocking cookies may affect some Website features.

Do Not Track

Because there is no universally accepted standard for browser “Do Not Track” signals, the Website may not respond to them consistently. Available browser and cookie-consent controls remain the best way to manage these technologies.

How We Share Information

AC Media Partners does not sell or rent customer lists or personal information for monetary compensation.

We may share information with service providers that support website hosting, analytics, email, scheduling, contracts, accounting, invoicing, payments, cloud storage, online galleries, media delivery, marketing, security and professional services. Providers may access information only as reasonably necessary to perform their services and remain subject to their own contractual and privacy obligations.

We may also disclose information with your consent; to fulfill requested services; to comply with law or legal process; to protect our rights, clients or the public; to investigate fraud or security incidents; or in connection with a merger, financing, sale or transfer of business assets.

Data Retention and Security

We retain information only as long as reasonably necessary to complete projects, fulfill the purposes described in this policy, maintain business and tax records, meet contractual obligations, resolve disputes and comply with applicable law.

Project files and galleries may be retained for a limited period following delivery. Clients should download and securely store final deliverables because indefinite archival storage is not guaranteed unless agreed in writing.

We use reasonable administrative, technical and organizational safeguards intended to protect information. The Website uses SSL/HTTPS encryption during transmission. Nevertheless, no website, transmission method or storage system can be guaranteed completely secure.

Your Privacy Choices and Rights

Depending on your location and applicable exceptions, you may have rights to request access, correction or deletion; withdraw consent; opt out of marketing; object to certain processing; or opt out of certain targeted advertising, data sales or profiling.

We may need to verify your identity before fulfilling a request. We may retain information when legally permitted or required, including records needed for contracts, transactions, taxes, disputes, fraud prevention and legal compliance.

Email communications

We may send service-related emails about inquiries, proposals, contracts, scheduling, payments, project updates and delivery. You may unsubscribe from promotional emails using the link in the message or by contacting us. Opting out of marketing will not stop necessary service communications.

Children’s Privacy

The Website is intended for businesses, organizations, event professionals and adults seeking professional media services. It is not directed to children under 13, and we do not knowingly collect their personal information online without appropriate authorization.

Our team may photograph or record minors at client-organized events or commissioned sessions. In those circumstances, the client or organizer is responsible for required notices, permissions, releases or parental consent unless AC Media Partners agrees otherwise in writing.

If you believe a child under 13 submitted information through the Website without authorization, please contact us so we can review and, where appropriate, delete it.

Third-Party Websites and Services

The Website may link to client galleries, social platforms, payment processors, scheduling tools, video-hosting services or other third parties. We do not control and are not responsible for their content, security or privacy practices. Review the privacy policy of each third-party service you use.

Changes to This Policy

We may update this policy to reflect changes in our Website, services, technologies, business practices or legal obligations. We will revise the effective date at the top of this page. Material changes may also be communicated through a prominent Website notice or another appropriate method.